At Hprintings, we believe that ordering your printer ink should be simple, stress-free, and reliable. We know how important it is to keep your printer running smoothly, which is why we place a strong focus on ensuring your orders are processed quickly, packaged securely, and delivered right to your doorstep without unnecessary delays.
This Shipping & Delivery Policy outlines how we handle every stage of the delivery process—from the moment you place an order to the moment it arrives in your hands. By shopping with us, you can rest assured that your cartridges are on the way with care and reliability.
1. Order Processing
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Orders placed during our business hours are usually processed within 24–48 hours (excluding Sundays and public holidays).
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Each order undergoes a quality check to make sure the product is in perfect condition before shipping.
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In case an item is out of stock or delayed, our support team will contact you directly to offer alternatives or provide an estimated restock date.
We know your time is valuable, so we keep you informed at every step.
2. Estimated Delivery Times
Our delivery timelines may vary depending on location, but we work with trusted courier services to ensure timely delivery:
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Domestic Shipping (India): 3–5 business days.
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UK Deliveries: 5–7 business days.
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International Orders: 7–12 business days, depending on the destination and customs clearance.
Please note: delivery estimates may be extended due to factors beyond our control, such as courier delays, weather conditions, or regional restrictions.
3. Shipping Fees
We believe in transparent and fair pricing:
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Free Shipping is available for orders above a certain value (this threshold is displayed at checkout).
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Standard Shipping Charges apply to smaller orders and are clearly shown before payment.
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We never charge hidden fees—what you see at checkout is what you pay.
4. Order Tracking
Once your order is dispatched, you will receive an email confirmation with a tracking link. This allows you to monitor your parcel in real time from dispatch to delivery.
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Tracking updates may take up to 24 hours to appear in the system.
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If your tracking link doesn’t update or shows unusual activity, our team will step in and liaise with the courier on your behalf.
5. Packaging & Safety
Ink cartridges are delicate items that require special care during shipping. At Hprintings, we:
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Use secure and eco-friendly packaging materials.
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Ensure cartridges are sealed tightly to prevent leakage.
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Protect items with extra cushioning to avoid damage during transit.
Every order is packaged with the same care as if we were shipping it to ourselves.
6. Delayed, Missing, or Lost Orders
Although rare, shipping issues can happen. If your order is delayed, missing, or marked as delivered but not received:
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Contact us immediately at support@hprintings.site.
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We will investigate with the courier and keep you updated.
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If the parcel cannot be located within a reasonable timeframe, we will arrange a replacement or refund without unnecessary delays.
7. International Shipping & Customs
We proudly ship to customers in India, the UK, and other international regions. For global orders:
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Delivery times depend on the destination country’s courier network and customs clearance.
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Customers are responsible for any customs duties, import taxes, or fees charged by their local authorities.
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We provide full documentation to help your order clear customs as smoothly as possible.
8. Failed Deliveries
If a delivery attempt fails because of an incorrect address, unavailability, or refusal to accept the parcel, the package may be returned to us. In such cases:
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We will contact you to arrange re-delivery.
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Additional shipping costs may apply if the error was not on our part.
9. Our Commitment
At Hprintings, shipping is more than just moving a product—it’s about delivering trust, consistency, and peace of mind. That’s why our promise to you includes:
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Fast & Reliable Dispatch – We don’t keep you waiting.
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Real-Time Tracking – You’ll always know where your package is.
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Safe Packaging – Cartridges arrive in perfect condition.
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Customer Care – We stay with you until your order is safely delivered.
10. Contact Us for Shipping Support
If you have any questions about your shipment, tracking, or delivery, our support team is always ready to help.
📞 Phone (UK): +44 702 040 6574
📞 Phone (India): +91 90501 36579
📧 General Inquiries: info@hprintings.site
📧 Shipping & Order Support: support@hprintings.site
📍 Address: New Ashok Nagar East Delhi
At Hprintings, every order is a promise—and we make sure it reaches you safe, secure, and on time.