Privacy Policy

Effective Date: September 27, 2025
Website: https://hprintings.site
Business Name: Hprintings

At Hprintings, we value your trust. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services or visit our website. We are fully committed to transparency, legal compliance, and user control over data.

1. Information We Collect

We may collect the following categories of information:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Business/company name (if applicable)

b) Payment Details

  • Order history and invoice data

  • We do not store full credit/debit card numbers.

  • Payments are processed securely through third-party gateways (e.g., Razorpay, Stripe, etc.)

c) Technical Data

  • IP address

  • Browser type and version

  • Device identifiers

  • Referring/exit pages

  • Timestamps and clickstream data

  • Cookies and similar tracking technologies

d) Marketing & Communications Data

  • Email preferences

  • Chat or contact form messages

  • Survey responses (if any)

2. How We Collect Your Data

We collect information through:

  • Direct interactions: Orders, form submissions, account creation

  • Automated technologies: Cookies, tracking scripts, analytics tools

  • Third-party services: Ad platforms, analytics partners, social media

3. How We Use Your Data

Your data is used for:

  • Processing and delivering your orders

  • Providing customer support

  • Sending transactional emails (invoices, order updates)

  • Offering discounts and promotional campaigns (if opted in)

  • Running remarketing ads (e.g., Google Ads, Meta Ads)

  • Improving website performance and user experience

  • Preventing fraud or abuse

  • Complying with legal obligations

We do not sell or rent your personal data under any circumstances.

4. Legal Bases for Processing

Depending on your jurisdiction (e.g., EU, UK, India), we process your data based on:

  • Consent (for marketing, cookies, etc.)

  • Contractual necessity (for processing orders)

  • Legal obligations (e.g., tax records)

  • Legitimate interests (e.g., website security, analytics)

5. Use of Cookies and Tracking Technologies

We use cookies to:

  • Enable site functionality (e.g., cart, login)

  • Track user behavior (Google Analytics)

  • Serve ads across platforms (Google, Facebook, etc.)

  • Offer personalized product suggestions

We may use third-party tools that collect user behavior data through cookies or similar tracking technologies. If you wish to limit or opt out of such tracking, you can adjust your preferences via Google’s Ad Settings or install the Google Analytics Opt-out Browser Add-on.

6. Advertising and Analytics Tools

We may use third-party services that collect data for performance and advertising:

  • Google Analytics

  • Google Ads (incl. remarketing)

  • Meta (Facebook/Instagram Ads)

  • Microsoft Clarity or Hotjar (if used)

These tools may track user behavior using cookies or similar tech.
To opt out of certain tracking, use Google’s Ad Settings or install Google’s Opt-out Browser Add-on.

7. Third-Party Data Sharing

We may share your data with:

  • Payment gateways (for secure transactions)

  • Shipping/courier partners (to fulfill delivery)

  • Customer service platforms (e.g., WhatsApp, email CRM)

  • Advertising & analytics platforms

We only work with partners who comply with strict data protection practices. Each third party has its own privacy policy.

8. Data Storage and Retention

We retain personal data:

  • For the duration necessary to fulfill orders and provide support

  • As required for legal/tax purposes (usually up to 7 years)

  • Until you request deletion (where applicable)

We securely delete or anonymize data once it is no longer needed.

9. International Data Transfers

Your data may be processed or stored on servers located outside your country (e.g., USA, EU). When we do this, we ensure appropriate safeguards, such as:

  • Data protection agreements

  • Standard Contractual Clauses (SCCs)

  • Country adequacy decisions (e.g., GDPR compliance for EU customers)

10. Security of Your Data

We implement industry-standard measures including:

  • SSL encryption (HTTPS)

  • Firewalls and server security protocols

  • Role-based access controls

  • Secure payment processing

  • Regular site audits

While we strive to protect your data, no online method is 100% secure.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct or update inaccuracies

  • Delete your data (Right to be Forgotten)

  • Withdraw consent at any time

  • Request data portability

  • Object to processing for direct marketing

  • File a complaint with your local data protection authority

You can contact us at info@hprintings.site to exercise these rights.

12. Privacy for Children

Our website is not intended for users under the age of 18. We do not knowingly collect data from minors. If we become aware of such data, we will delete it immediately.

13. Email & Marketing Communications

We send marketing emails only if you opt in via form or purchase. You can unsubscribe at any time via the link in the email or by contacting us directly.

Transactional emails (like order confirmations) are necessary and sent regardless of subscription status.

14. Your Consent

By using our website, submitting a form, or placing an order, you consent to the terms of this Privacy Policy.

If you do not agree with this policy, please do not use our services.

15. Updates to This Privacy Policy

We may revise this policy periodically to reflect changes in our practices or the law. You will be notified of any major changes via email or a notice on the website.

Last Updated: September 27, 2025

16. Contact Us

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