At Hprintings, we value your trust and want every part of your shopping journey with us to feel easy and worry-free. We also understand that sometimes, after placing an order, circumstances can change—you may realize you ordered the wrong item, no longer need the product, or simply change your mind. That’s why we’ve created a flexible and transparent Cancellation Policy to give you peace of mind.
Our cancellation process is designed to be straightforward, with clear steps, fair conditions, and fast resolutions. Whether your order is still being processed or has already been dispatched, we’ll guide you on the best possible way to manage your cancellation request.
1. Cancel Before Dispatch – Hassle-Free & Quick
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You can cancel your order anytime before dispatch without any penalties.
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As soon as you notify us, our team will stop the shipment and process a 100% refund to your original payment method.
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Early cancellation is the easiest way to avoid unnecessary costs or delays.
👉 To cancel, simply contact us at support@hprintings.site or call us on +44 702 040 6574 (UK) or +91 90501 36579 (India).
2. Cancel After Dispatch – Flexible Options
If your order has already left our warehouse:
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You may still cancel the order by refusing delivery at the time of arrival.
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Once the product is returned to us in its sealed, unused, and original packaging, we will issue a refund (excluding any shipping charges).
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Please note: for opened, used, or damaged products, cancellation will not be possible, as these items cannot be restocked due to product safety and hygiene standards.
3. Special Circumstances for Cancellations
We recognize that some situations require extra flexibility. That’s why we’ve included provisions for:
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Wrong Product Ordered: Contact us immediately—we’ll help you reorder the correct cartridge and cancel the incorrect one.
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Custom/Bulk Orders: Since these are specially arranged, cancellation may not always be possible once processing begins. Our team will explain the available options.
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Delayed Shipping: If your order is delayed beyond the promised timeline and you no longer wish to wait, you can cancel the order for a full refund.
4. Refunds After Cancellation
We believe that your money should be returned as swiftly as possible:
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Refunds are usually processed within 5–7 business days after the cancellation is confirmed.
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Depending on your payment provider or bank, it may take a little longer for funds to reflect.
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A confirmation email will always be sent once the refund has been initiated.
5. How to Cancel an Order
We keep our cancellation steps simple and customer-friendly:
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Contact Us Quickly via support@hprintings.site or phone.
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Provide Details such as your order number and the reason for cancellation.
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Receive Confirmation of cancellation status from our support team.
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Refund/Resolution will be initiated without unnecessary delays.
6. Why Our Policy is Different
Many online stores treat cancellations as an inconvenience—but not at Hprintings. For us, cancellations are an opportunity to:
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Show you that we value your choice.
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Maintain fairness and transparency at every stage.
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Handle changes with respect and professionalism.
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Build long-term trust and confidence in our service.
Even if you cancel an order, we want you to feel confident returning to shop with us again.
7. Things to Keep in Mind
To ensure smooth cancellations, please remember:
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Requests must be made promptly—the sooner you contact us, the better.
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Shipping charges (if incurred) may not be refunded for cancellations made after dispatch.
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Custom orders are generally non-cancellable once processing starts.
8. Need Assistance? We’re Here for You
Our team is committed to providing personal assistance for every cancellation request. If you have questions, concerns, or need to discuss your order, reach out anytime:
📞 Phone (UK): +44 702 040 6574
📞 Phone (India): +91 90501 36579
📧 General Inquiries: info@hprintings.site
📧 Cancellations & Support: support@hprintings.site
📍 Address: New Ashok Nagar East Delhi
✨ At Hprintings, cancellations aren’t treated as obstacles—they’re treated as a part of responsible, customer-focused service. Whether you continue with your order or decide to cancel, we want you to feel respected, heard, and fully satisfied with your experience.
Because your trust matters more than a single transaction.